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About Us
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Who we are
Mega Reel Casino is an online casino for players in the United Kingdom. The site runs in your browser, with your account, balance, limits and play history kept in one place.
Our games come from established studios that supply licensed operators. The lobby is grouped into:
- Slots, from simple three-reel games to multi-line titles with bonus rounds.
- Live tables, with roulette, blackjack and baccarat dealt by a studio host in real time.
- Jackpot games, where the prize builds across play until it is won.
- Table and card games in software form, for players who prefer a fixed pace.
What we stand for
Four commitments shape how we run the site.
- Fair play. Outcomes are produced by the studio's random number generator and are not adjusted by us for any player or session.
- Fast payouts. Once your account is verified, withdrawals go back to the method you paid in with, within the timings shown in the cashier.
- Safer gambling. Deposit limits, time-outs and self-exclusion sit in your account settings, not behind a support request.
- 18+ only. Gambling here is for adults. We check age and identity, and an account that cannot be verified is closed.
We hold a gaming licence for the games we offer and we verify accounts in line with the rules that apply to us.
How we look after players
Account verification
Before a first withdrawal we ask for documents confirming your name, age, address and payment method. These checks protect your balance and keep underage and duplicate accounts off the site. You can upload documents from your account, and we will say if anything further is needed.
Secure payments
Deposits and withdrawals run through the payment providers listed in the cashier, which handle card and bank details under encryption. We do not keep full card numbers on the site.
Support around the clock
Our team is available every day by e-mail at support@casinomegareel.co.uk and on the live chat on the site. Send your username and a short description of the issue, and we will look into it and come back to you.
Playing safely
Gambling is a form of entertainment rather than a way to make money, and it is not for everyone. From your account you can set deposit limits, take a time-out, or self-exclude for a longer period; the options open to you are shown in your account settings.
Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you block yourself from licensed online gambling sites in Great Britain through a single registration.
