Mega Reel Casino Withdrawal: Payout Times, Methods and Fees

How long a payout takes from request to cleared funds

A withdrawal at Mega Reel Casino moves through two stages. First comes a pending period of 72 hours, during which the request sits in your account before we send it. After that, your bank or e-wallet needs 1 to 3 working days to credit the money.

If this is your first payout, add the verification check to your planning. Documents are looked over within three working days, and the sooner you upload them the sooner the pending clock can run without interruption.

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Working days mean Monday to Friday, so a request made on a Friday evening sits over the weekend before the banking side starts. Times quoted in our terms are expressed in GMT.

The £2.50 charge on every payout and how to keep it small

We charge a flat £2.50 on each withdrawal. It is the same whether you cash out £20 or £2,000, and the same for every method, so the fee matters most when you take money out in small pieces.

Deposits are a different story: Visa Debit, Mastercard Debit, Paysafecard, PayPal, Skrill, Skrill 1-Tap and Neteller all carry no deposit fee, with a £10 minimum. Pay by Mobile transactions of £5, £10 or £20 each carry a £2.50 processing fee.

Methods we pay out to and the name rules that apply

We pay out in pounds only. Deposits and withdrawals both run in GBP, so there is no currency conversion to think about on our side. Payouts are sent back to a method registered on your account, and we may return funds to any card registered there.

The cashier shows which of your registered methods are available for a payout and the current limit for each one when you make the request.

Cashing out step by step

1. Finish your verification first

   Upload your ID, proof of address and proof of payment method before you request money. Verification is required before a first withdrawal, so clearing it early saves a wait later.

2. Open the cashier and choose to withdraw

   Pick the registered method you want the money sent to. Everything is handled in pounds.

3. Enter the amount

   Only your real money balance can be cashed out. Remember the £2.50 fee applies once per request, so decide whether to take the whole amount in one go.

4. Confirm and let the 72 hours run

   Your request now sits pending for 72 hours. There is nothing further for you to do during this time.

5. Wait for your bank or wallet

   Once the pending period ends we send the payment, and your provider takes 1 to 3 working days to credit it.

If we need an extra document while a request is pending, you will be asked for it through your account, and the request continues once the check is complete.

Verification before your first payout: what to send and in what format

We are licensed and regulated in Great Britain by the Gambling Commission under account number 39175. Part of that means confirming who you are, how old you are and that the payment methods on your account are yours, before money leaves us for the first time.

Three documents cover it in most cases:

• Photo ID - a driving licence or passport with a clear photo, plus a selfie image.
• Proof of address - a utility bill or a government-issued letter showing your full name, your current postal address and an issue date within the last three months.
• Proof of payment method - for a card, a photo of it showing the card owner's name and the last four digits, with the middle eight digits covered.

Upload them in My Account > Account Details > Verification Status, which lists what is needed and where each item stands. On a desktop you can scan the QR code shown there to finish the upload from a mobile device. We accept JPG, PNG and PDF files, and the check takes up to three working days.

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In some cases we ask for further identification, including certified or notarised copies, to meet our regulatory duties. Anti-money laundering rules also mean we run identity and source-of-funds checks, and all transactions and sensitive details are protected by 128-bit SSL encryption.

What can hold a payout up

Most requests simply run their course. When something does slow a payout down, it is usually one of these:

• Verification still open - a document is missing, or one is still being checked within the three working days.
• A blurred or cropped upload - if the photo, the name or the issue date cannot be read clearly, we have to ask again.
• Proof of address older than three months - the issue date has to fall inside the last three months.
• A name mismatch - the card or wallet has to be in the same name as your registered account.
• Weekends and bank holidays - the 1 to 3 working days for your provider only count business days.
• Details on your account that have changed - registration information must stay complete and accurate, so tell us when something like your address changes.

Sending the clearest possible files the first time is the single biggest thing you can do to keep a payout moving.

No win limit and no cap on how often you cash out

There is no win limit on your real money play and no limit on the number of withdrawals you can make. A big win does not have to be taken out in instalments over weeks, and you are not rationed to one request a month.

The practical point is the fee rather than any ceiling: because £2.50 applies to each request, frequent small cash-outs cost more in total than one larger one. The cashier shows the current limit for the method you have selected when you make a request.

Reverse withdrawal: putting pending funds back in play

While a withdrawal is pending, you can reverse it and return the money to your playable balance instead of making a fresh deposit. Some players use it when they decide they would rather carry on than wait for the payout to land.

If the pull to reverse a payout feels strong, our safer gambling tools are there for exactly that moment. Take a Break locks your account for 24, 48 or 72 hours, or any period up to six weeks, and play becomes available again automatically at the end. A Reality Check timer starts on your first wager and repeats at an interval you choose, with the option to carry on, look at your transaction history or log out. Self-exclusion runs for a minimum of six months and cannot be lifted while it is in force.

What counts as withdrawable balance

Only your real money balance can be cashed out. Bonus funds are not withdrawable as they stand: they convert to real money once the wagering attached to them is met, and that converted amount is what you can then take out.

Our welcome package is worth up to £5,600 plus 250 free spins for new players with a first deposit of at least £10. It carries 35× wagering on the bonus amount, a maximum stake of £5 per spin while a bonus is active, and 30 days from claiming it to use. So a £40 bonus means £1,400 of bonus wagering before that balance becomes real, withdrawable money.

Our 5% weekly cashback works differently. It is paid on your eligible slots net spend, calculated as real cash bets minus wins and rewards, lands automatically every Friday from £0.10 upwards, and carries no wagering at all. It arrives as real money you can cash out straight away.

Deposit limits, net limits and how withdrawals count towards them

You can set a gross deposit limit, a net deposit limit, or both, at any time. A net deposit limit counts your total deposits minus your eligible withdrawals, so money you cash out gives you room under the limit again. With a £100 net deposit limit, depositing £80 and then withdrawing £30 leaves you £50 of further deposit capacity.

Limit periods run daily (00:00 to 23:59 GMT), weekly (00:00 Monday to 23:59 Sunday GMT) or monthly across the calendar month. Each period resets on its own and anything unused does not roll forward. Where you have several limits set, the most restrictive one applies.

Lowering a limit takes effect straight away. Raising or removing one needs a 24-hour cooling-off period and then re-confirmation when you log in; without that confirmation your existing limit stays in place. GAMSTOP is also there if you want to self-exclude across every online operator licensed in Great Britain.

If you need to ask about a payout

Live chat is open seven days a week from 6am to 9pm BST, in English, and it is the quickest way to ask about a pending request or a document. You can also write to us through our contact form, and we aim to answer every email within two business days.

One message per question helps us get back to you faster, so there is no need to send a follow-up or start a second thread on the same query. Our safer gambling team can be reached by email separately if you would rather talk about limits, a break or self-exclusion.